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Shop The Top Brand Electronic

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SHIPPING POLICY

1. Store Status

Tech-Mi is currently inactive and not accepting or shipping orders. The terms below apply once the store reopens.

2. Delivery Coverage

We deliver to addresses in [Singapore only]. We do not deliver to P.O. boxes. [Self-collection is / is not available.]

3. Processing Time

Orders are processed within [1 to 3] working days after payment is confirmed. Orders placed on weekends or
public holidays are processed the next working day. Pre-orders are not offered.

4. Delivery Time and Fees

  • Standard delivery [2 to 5 working days]

  • Express delivery [1 to 2 working days]

Fees are shown at checkout before payment. Delivery times are estimates and start after processing. They are not guaranteed.

5. Tracking

Where the courier provides tracking, we will email you the tracking details after dispatch.

6. Delivery Attempts and Receipt

  • Please provide a complete and accurate address and a contact number the courier can reach.
    [Contact number is collected at checkout for delivery only.]

  • Couriers will attempt delivery [up to 2] times. If delivery fails because of an incorrect address or no one receiving, you may need to pay re-delivery fees. Undelivered parcels returned to us may be cancelled after [14] days, and shipping costs may be deducted from any refund.

  • Someone must be present to receive the parcel. If a parcel is left at your instruction (for example with a neighbour or concierge), risk passes to you once left.

7. Risk and Ownership

Risk of loss or damage passes to you on delivery. Ownership passes to you once full payment is received.

8. Damaged, Missing or Wrong Items

Please check the parcel on receipt. Report damage, missing items or wrong items to Admin@Techmi.Tech
within [3] days of delivery, with your order number and clear photos or a short video of the parcel and
item. See our Refund Policy for how we handle valid claims.

9. Delays

We are not liable for delays caused by couriers, weather, public holidays, sales periods, customs or events
beyond our control. If an order is significantly delayed, contact us and we will help investigate.

10. Contact

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